Humble Bundle's New Website Has Gamers Worried — 2FA Is Missing and Libraries Are Hard to Find

By Sarah Collins | November 12, 2026

Humble Bundle has launched a major redesign of its website, and the reaction from PC gamers has been swift and largely unhappy. The new design appeared around November 11, 2026, covering the storefront, the game library, purchase history, and the Humble Choice subscription pages. Within a day, users on Reddit and gaming sites were reporting the same problems: security settings they relied on were gone, purchased games were hard to find, and features they used every week had vanished.

The most serious complaint is about two-factor authentication, known as 2FA. Several users on the Humble Bundle subreddit reported that time-based one-time passwords, the kind set up through an authenticator app, no longer appear in their account settings. Kotaku, which checked the new site directly, reported that the option to add or remove two-factor authentication was entirely missing under security settings. Instead, the redesigned login system appears to offer password-based login or email verification. Humble Bundle, which is owned by IGN, has not publicly clarified whether the removal is intentional, temporary, or the result of an incomplete migration, and Kotaku said it had reached out to the company for comment.

According to reports from Kotaku and GamingOnLinux, the new site also appears to lack authentication checks when users change a password or an email address. In the old system, such a change would normally ask for confirmation through the previously registered email address. Users say that step is no longer required. GamingOnLinux also raised concerns about account email changes reportedly proceeding without confirmation through the previous address. For a store that holds saved payment details and years of game purchases, that is the part of the story that has worried people most, even though no breach or loss of payment data has been reported.

The second major problem is the game library itself. Customers report that previously purchased games and bundles are absent from their current library views. Some see a message saying that Humble is still moving content into the new interface, which suggests that at least part of the problem may be an unfinished migration rather than lost purchases. Others report that there is no longer a clear distinction between redeemed and unredeemed games and codes. For users with large libraries, that distinction matters a great deal, because it is how they find the Steam keys they have not claimed yet.

The redesign has also drawn criticism for what it does not offer. GamingOnLinux summed up the mood by noting that the older design may not have been fancy, but for the most part it worked, and that the new design does not appear to offer anything better than the original, apart from removing features. Online criticism has included accusations that the new site was built with AI-assisted development, sometimes described as "vibe coding." There is no verified evidence establishing that Humble Bundle used AI-generated code to build the new interface, and that claim should be treated as an accusation from users, not as a confirmed fact.

For customers, the practical advice from the coverage so far is simple. Do not assume a game is gone just because it does not appear in the new library view, and check purchase history and email receipts before buying anything again. If you use the same password on other sites, change it, and watch for any unexpected email about your account.

Humble Bundle built its name on charity bundles and a loyal community of PC gamers. That community is now asking for the basics back: a secure login, a library they can search, and a clear answer about what changed and why.

Sources: Kotaku, November 12, 2026; GamingOnLinux, November 12, 2026; TechTroduce, November 12, 2026. Humble Bundle has not yet publicly confirmed whether the reported changes are intentional, temporary, or part of an incomplete migration.



 

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